Positive experience purchasing a 2023 Tiguan. Mike Leber was professional, efficient and no pressure. Grant made the paperwork a breeze. Overall a great experience with Faulkner Volkswagen!
They always take great care of my vehicles! Great service!
Faulkner VW is an excellent dealership. The physical space is bright, spacious and very clean. The amenities are fantastic and it's overall just a pleasant place to wait for my vehicle. The people and the customer service have been the best part though. Ethan Wilson was incredible. He is a fantastic person to be representing Faulkner VW, especially when service can be a charged experience. I was only bringing my Tiguan in for an inspection, so I wasn't upset or anticipating a big bill, but he was extremely respectful and kind, very engaging, made eye contact and smiled. ...
Great dealership to work with when buying a car.
Unexpected maintenance required a longer wait time, the team worked to provide me with a loaner so that I could run errands instead of waiting for the work to be completed. Very personable, knowledgeable and accommodating staff.
It was convenient to drop off and pick up my vehicle and the work was done as expected
Fantastic service experience. Everyone was very friendly and helpful! Easy to find where to go as well! 10/10
I had the best experience. Angie was super helpful and knowledgeable. They were very upfront and real. I love my new truck. We will be back!
Great service and professionalism will definitely return
Once again Faulkner Volkswagen in Mechanicsburg went above my expectations. They even provided transport to my home when my car needed to be kept overnight . The driver was so pleasant . Unfortunately I forget his name . When my car was finished Logan was respectful and & so pleasant. The car was perfect again .
Faulkner Volkswagen Mechanicsburg did an excellent job servicing and repairing my vehicle under short notice during the holidays. Just before Christmas, my car unexpectedly needed repairs to both the engine and suspension while I was traveling. I had no prior experience with this dealership, but it was the closest one to me when my check engine light came on. They were happy to assist from the moment I called. The staff provided excellent service. I worked closely with Logan Huff who explained exactly what was being done with the car and why. The staff communicated clearly and respectfully, and the ...