Customer Testimonials
The staff is so kind!! I do wish I got the names of two of them as they really made the great experience. I took my car in for service and couldn’t ask for efficiency. They nailed it!
Everyone was super nice, got everything done smoothly and helped me get the prices I wanted no matter what.
Easy, prompt, friendly, comfortable waiting area.
Purchase process much easier than expected . No "price market adjustment" nonsense. Professional staff. And VW did a good job packing a basic S trim with a nice set of options.
Excellent experience. Great customer service! Very respectful, courteous and professional.
Great experience. Harry, our salesman, had true passion for VW and was very knowledgeable about the vehicle and was super kind during the entire process.
Excellent service and very friendly staff!
Very timely service and the facility was nice to wait at.
We just bought our second car from Faulkner and have nothing except positive things to say about both experiences! Great dealership!
Angie was spectacular and really personalized with us and got us into everything we wanted and the right budget
Really nice, convenient waiting areas (with snacks and drinks!) and a good staff. I was there for a free service, so that's all I got!
Waited 2 hours but I expected it since there were three items to take care. Had a nice time looking at new vehicles. No, I don't need a new vehicle.
By far the best dealership experience. Amber did an incredible job, very easy to communicate with and answered all questions within minutes. They value your time and had me out in under an hour and a half with my brand new car. Will gladly drive another 230 miles in the future just to buy from them. Absolutely incredible experience. Thank you again
Despite having three VW dealerships within 15 miles of my home, I drove 75 miles to work with Faulkner . From the minute I inquired about a vehicle on their website I was greeted by Morgan who is more than accommodating . They came in very strong with the initial price of the vehicle and we had very little negotiating to get to my number . I was transition to Alex in the sales department, he listen to me and accommodated me . The finance department was able to get me a slightly better interest rate than I had received to my bank. I Purchased the 2019 ...
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