Customer Testimonials
Courteous and professional service.
Great service and the front desk people are always so nice!
Oil change was done quickly and thoroughly
We had a great experience purchasing a used vehicle from Faulkner. Our salesperson, Ian Smith, was very courteous, professional and gave us a good deal. Grant, in finance, did a great job getting us financing quickly and at a great interest rate. Thank you Faulkner!
Time for a new set of tires.Faulkner provided an excellent discount. Turn around time was reasonable and as always, happy for the car wash.
You will not find better customer service! Thank you Harry and George!Just had my 10K mile service. As always, the staff was courteous, efficient and fun. The work was done in the time frame promised and the car was washed! Love it. Thanks Faulkner. You're the best!!!
Parts department was very helpful.
Great service from start to finish!! We had the pleasure of working with Robert, who was as professional as could be from the moment we pulled onto the lot to start our search. He greeted us immediately every time, walked us through all of our options. As part of our search, we looked at used vehicles at another local VW dealer and the service was poor. Roberts knowledge and professionalism is what made us choose VW of Mechanisburg for our new 2021 Atlas purchase!
Good and quick service. And on schedule. The service reps explain what needs to be done and provides a good estimate. They also can follow up via text and/or phone.
Stress free sales experience with Robert Beers as your sales consultant. His knowledge about VWs is extensive and his manner is friendly professional-just an awesome individual!!!
Friendly and knowledgeable sales professionals. Had a great experience with buying the 2020 Atlas Cross sport. Was in and out in time with an abundance of information to make a great decision.
Very professional staff.very helpful made me feel very welcome. Great staff enjoyed my visit.
Faulkner service s the BEST...PERIOD!
Salesman very nice. We just didn't like the car. Woild call them again if they had another one i liked.
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